City Centre Retreat is a privately owned short stay company refurbishing, maintaining and managing apartments to a high standard for our short stay guests. City Centre Retreat has existed since 2011 thanks to our dedicated employees and to the trust and appreciation of our customers. This trust has allowed us to expand our portfolio providing worldwide short stay accommodation services.
City Centre Retreat has identified that short stay & self-catering accommodation is a fast growing business within the tourism and business travel industry. This makes our ambition to become the industry leader for short stay apartment rental and to increase the international standards for short stay apartment rentals, fully feasible and realistic.
Excellent Operational Management:
We had defined detailed protocols of business processes with well trained and dedicated cleaning and maintenance staff, all apartments serviced with a laundry company, technical services is kept in-house in order to solve problems quickly and keep occupancy rates high, and check-in desks are located in the apartments.
Meet our management team here.
Solid Back Office:
City Centre Retreat has worked with and assisted in the development of a unique back office system called Kigo. This system has been developed to support all aspects of the operational business with automatic, real-time yield management and content management (photos, texts, features) across all channels, front office support, real-time cleaning and maintenance module and automatic finance reports and forecasts & much more.
City Centre Retreat apartments highly contributes to the total customer satisfaction by delivering quality in apartments as well as delivering excellent service to our guests. This has resulted in very good customer satisfaction results: across all sales channels (incl. booking.com,) we scored an average of 8,7 (on a scale of 10) in 2012/13/14 and our goal is to reach 9 in 2015.
CCR is always keeping an eye out for great opportunities for expansion in various cities. Are you an apartment owner and are you interested or invested in property together with CCR? Read more on “Apartment Owners”.
Excursion Ticket Bar:
If required then we can bring you the most exciting attractions and excursions of Amsterdam. Perhaps you plan to go to a museum during your stay, or attend one of the many exciting excursions that go on every day here.. Well then you can very easily get your tickets, perhaps get a discount and certainly avoid queues here.